Back to Trust Center

PISO AI

Refund Policy

Clear rules for pay-per-use digital services.

General rule

Digital services are generally non-refundable once processing has started or a report has been generated.

Eligible cases

Refunds may be considered for duplicate payments, payment captured but no access provided, verified technical failure, or incorrect charge.

Request window

Refund requests should be sent within 7 days to support@pisoai.online with the transaction code and payment reference.

Review

Approved refunds are processed using the available payment channel and may depend on provider processing times.